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Terms & Conditions

Sale of Alcohol

By using this website, you confirm that you are over the age of 18 and that the person receiving any shipment of alcohol is also over the age of 18. It is a condition of purchase that you are over 18 years of age, and proof of your age may be required on delivery of goods.
Goods must be signed for on delivery by a person 18 years of age or over. Should no-one be available at the delivery address able to fulfil this requirement the wine will be taken back to the nearest Australia Post and made available for a pick-up. A notification of this will be left in your letterbox. Once again pick-up, must be made by a person of 18 years of age or over.

Links

The Website may, from time to time, contain links to the websites of other organisations which may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements. The terms and conditions set out in this privacy statement only cover the domain name of www.micheletmarie.com

Payment

Michel et Marie accepts all major credit cards including Visa, Mastercard and American Express. We do not accept Diners Club cards.
We also accept direct debit and are happy to provide banking details on request if that is your preferred payment method.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

Order – Modify/Cancel

Orders cannot be changed or cancelled after they are placed unless we in our absolute discretion agree to do so. If you wish to amend or cancel your order before shipping by us, please contact us as soon as possible. We will consider your request as long as it is received by us before shipping, however no guarantee can be made to modify or cancel an order after it is placed.

Returns & Refunds

In the event that your purchase contains any faulty or damaged products, then upon receipt of the returned product, we will provide a refund to you or exchange the product. Please allow 2-3 business days after returning the faulty products for the refund to be processed. Michel et Marie will cover the costs of the return freight in the case that a wine is confirmed to be faulty.

Promotional Voucher Codes

Promotional voucher codes cannot be exchanged for cash, used in conjunction with one another, re-used on another transaction, or partially used across multiple orders.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

Pricing

Prices advertised on this site are provided by Michel et Marie, although we endeavour to ensure prices and product information is accurate, we accept no liability or responsibility if they are inaccurate. All prices are quoted in Australian Dollars and may be per bottle/item or per case, as marked. All prices include Goods and Services Tax (GST). Unless specified, any delivery charges are additional, please see Shipping.

Michel Marie Security Policy

Michel Marie uses Commweb Merchant services for its online credit card transactions. All online credit card transactions performed on this site using Commweb are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Michel et Marie or any outside party.
  • All transactions are performed under 256 Bit SSL Certificate.
  • All transaction data is encrypted for storage within Commweb’s bank-grade data centre, further protecting your credit card data.

Yendarra Wines Licence No: LIQW824013272
M & M Nehme & M & M Nehme Botrytis Yenda Pty Ltd. ABN: 75 613 152 347
Liquor Act 1982 – It is an offence to sell or supply to or to obtain liquor on behalf of a person under the age of 18 years

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